Vinted Shoppers Voice Anger Regarding Sizing Modifications
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
This online marketplace has updated its measurement guidelines for women's and children's garments but did not contact every member regarding the update.
Digital Channels Backlash
Many shoppers and sellers are posting online claiming that product pages now present a different size category versus the original listing as a result of the reclassification.
The company said the new system was more in line with other platforms.
It has advised users to review their products and manually change the size if necessary, which has left users frustrated.
Size Classification Changes
Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.
User Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, stated items she posted with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Manual Updates
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.
Service Background
The service features exceeding 100 million users, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, the service retracted a modification to its shipping options due to shopper criticism.
